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Transform crisis into an opportunity with Scott Harvey (Part 2 - Roleplay)

Published on: 2nd September, 2025

How can you turn a crisis into an opportunity and rebuild trust?

Join us for another episode of the Art & Science of Difficult Conversations, where we had a conversation with Scott Harvey, who has 20 years of experience in law enforcement as a Hostage Negotiator.

This is part 2 of the episode, where we role-play a difficult conversation that many leaders face - talking with an employee who "survived" a wave of layoffs and is now demotivated, anxious, resentful, and scared about the future.

How do you have that conversation?

Tune in to find out.

About Scott:

With 20 years of experience in law enforcement as a Hostage Negotiator and over 18 years as a business owner, Scott Harvey has a deep understanding of what drives success. His career has included roles as a sergeant supervising officers, teaching thousands of D.A.R.E. classes, and delivering keynote speeches to hundreds of thousands of people. Scott's extensive experience has refined his ability to impart leadership skills, which he shares on dozens of stages each year. In 2023, Scott distilled his decades of communication expertise into his book, Silence Kills, which has already sold thousands of copies. As a business coach, Scott engages directly with entrepreneurs and leaders, challenging them to grow their businesses while maintaining balance in their personal lives and health. His unique style of personalized motivation continues to make a significant impact both on and off stage. Scott’s wife of over 27 years and their two grown daughters keep him grounded and inspired, providing real-life insights as he navigates the roles of husband, father, and entrepreneur.

Contact Scott Harvey:

 

Contact us:

Email – tas.difficultconversations@gmail.com

Chris – www.linkedin.com/in/chriswonglmhc

Lucie – www.linkedin.com/in/lucietesarova 

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    About the Podcast

    The Art and Science of Difficult Conversations
    When we communicate better, we lead and live better.
    When we communicate better, we lead better, perform better, build better relationships, and ultimately live better. Ready to learn?

    Join us to learn how to handle difficult conversations with the people in your professional life.

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